One Housing news

If you, or your family member, are struggling with broadband or mobile phone bills, please check if you are eligible to switch your package to a social tariff.

Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or ‘basic’ broadband.

They are delivered in the same way as normal packages, just at a lower price.

View full list of broadband and social tariffs

Would you like to get involved and make small scale improvements to your local area? Perhaps you would like to create a communal garden or have other ideas on how to improve your neighbourhood.

If so, please submit your application for the Environmental Improvement Bid. The successful projects will receive funding up to £3000 to transform local areas.

For more information and to apply, please contact our Resident Engagement Team via residentengagements@onehousing.co.uk

The Bonfire night will take place on Saturday 5 November.

It can be an exciting time; however please remember to keep yourself and those around you safe.

• Large public displays in communal spaces are the best and safest way to enjoy fireworks. Check your council website for events in your area.
• Never set off fireworks or start fires anywhere near your property, including in garden areas and on balconies.
• Reduce the risk of fire or damage from stray sparks by removing all combustible items from communal areas and balconies.
• Keep pets indoors; many are scared by the loud noises.
• Remind yourself of the fire and safety regulations for your building.
• In an emergency, phone 999 and ask for the fire service.

Please visit our website for more fire safety tips.

Peabody would like to invite all residents to its Jobs and Apprenticeship Fair which will take place on Wednesday 9 November 2022 between 10am-4pm at the Hackney Town Hall.

For more information and to book a free place, please visit EventBrite here.

East End Community Foundation would like to invite residents to the workshop on banking, budgeting and being online which will take place on Monday 7 November, 10am-4pm at St Paul's Community Centre, London.

The event is designed to help you manage your outgoings, learn where to find specialist help and financial support, identify quick wins (money gains) and set longer-term goals.

To book your place, please visit https://www.cleanslateltd.co.uk/next-3-bs-training.html.

Are you between 18-24 years old and dream of being your own boss? Perhaps you know a young person who would like to begin their entrepreneurial journey.

There is still time to apply for the Next Generation Bootcamp to access six weeks of training, mentoring and the chance to pitch your business and win a grant of between £750 and £5,000.

Created in partnership with Launch It, the Next Generation programme is part of the UK’s Community Renewal Fund. It aims to give thousands of young people in London, aged 18-24 the support they need to start a business.

Users can access free education hub providing free training, bite sized e-learning, access to advisers, peer groups, funding and much more.

The closing date for applications is Sunday 30 October 2022.

Sign up today

We’re working hard on improving our services following the launch of our Customer Experience Strategy last year. We’ve been using feedback from our customer surveys to help us change what we do so we can answer your calls more quickly and respond to more queries right first time.

Our busiest days are Mondays and Tuesdays between 9am and 12pm so unless it’s an emergency you may find it easier to call a bit later in the day.

Happy Diwali to all residents celebrating today!

It’s a special time for communities and we want to ensure that your safety remains a priority throughout the celebrations.

Divas and candles have the potential to cause serious fires if not used correctly so please make sure these are extinguished before you leave the room. When cooking with hot oil, always remember to watch your cooking carefully and remove pans from the heat source if you need to leave the kitchen. Keep in mind that traditional clothing, such as saris can also be very flammable.

Please follow these safety tips to enjoy a safe Diwali:

• Check your smoke alarm works.
• Keep flames at a safe distance from curtains, furniture, loose clothing and decorations.
• When cooking with deep-fried food, dry it before you put it in the hot oil.
• Never fill the pan more than one third full of oil.
• Never throw water over a burning pan.
• Don’t put candles or divas in the communal areas.
• Never set off fireworks or start fires anywhere near your property, including in garden areas and on balconies.
• Remind yourself of the fire and safety regulations for your building.

Please visit our fire safety page for more information on what you can do to protect yourself and your home. Alternatively, visit your local fire service website for more information.