General discussion

Island residents: Lacking confidence? Not sure of your next move?

Come to our FREE two-day course starting TUESDAY designed to promote a positive outlook, raise self-esteem, reduce anxiety and help you achieve your goals. Register now to secure your place.

Are you interested in working in construction or the security industry? Then book your place on this upcoming Open Day NEXT TUESDAY at Phoenix Heights Community Centre, London E4. An introduction to our SIA Security and CSCS courses, and other opportunities available to you. Details below.

Do you have a Disability?

Are you a parent or carer of a Disabled child or adult?

If so, the Disability Grants website is a great resource for you, providing up-to-date information on charities and trusts provide funding towards the high cost of disability equipment, holidays, housing, days out, etc. In fact, anything above and beyond the normal costs of everyday living.

Discover what’s available nationally and in your local area by searching the individual sections.

Visit: www.disability-grants.org

East London residents, why not join our one-day course in mental health awareness later this month? The day provides insights into how best we can take care for ourselves, as well as valuable knowledge that will boost your vocational skills and look good on the CV.

🏛️: Phoenix Heights Community Centre, E14 9AR

📅: 22 January 2024

⏰: 9.45am – 2.30pm 

Register by email to:employmentandtrainingteam@onehousing.co.uk 

Or Text to: 07854266366 

We’re taking our FREE three-day employability course, Women into Work to the Isle of Dogs later this month. Here’s your chance to get into shape for the jobs market with expert advice and support. Contact smiller@onehousing.co.uk to book your place today!  

Repairs are one of the most important services we provide. But whose responsibility is it when your door lock needs replacing? Or your electrical wiring needs repairing? Or the living room needs redecorating? How about when a smoke alarm battery needs replacing? Or some minor plaster cracks need filling?

The answer to these and other key questions can be found on our new Riverside and One Housing Repair Policy video, now available on our website.

In simple terms, this short video explains our responsibilities, your responsibilities, and our service standards. It shows you how to report repairs via the MyOneHousing app, and how quickly you can expect them to be dealt with. Take a look for yourself ➡️ Repairs Policy video  

It’s a word that gets banded about today probably as much as it ever has, but what is community, where do we find it, and why do we prize it so highly?

It may just be this writer’s age, but when we think of community, isn’t our first thought often that of a village? A place where everyone knows everyone, and everyone looks much the same. Where the pace of life mirrors the pace of change: slow.

Very few of us live there nowadays! Modern life is invariably urban, fast, diverse and digital. We’re as likely to bond with someone on the other side of the globe, via the internet, as we are to know and be friendly with our immediate neighbours.

Yet some things haven’t changed. We do all still have neighbours – whether we know them or not. We still live in distinct neighbourhoods, sharing the same shops, places of worship, public amenities. 

Today’s internet communities and the other society-wide groups we relate to are all well and good, but they won’t put your bins out when you’re away for a few days. Nor are they likely to join you down at the Town Hall to protest the closure of your local community centre. 

We still need community in that old-fashioned sense, just as much as we ever did. One Housing does what it can to support and encourage community initiatives. Our current Community Fund a brilliant example if we say so ourselves. This platform (the clue’s in the name), another one. 

But ultimately community relies on all of us – residents, neighbours, citizens.

From the smallest gesture of kindness and consideration, through to the heroic efforts of the devoted community champion, what examples can you think of? 

Go on, start a conversation. Describe a time when you witnessed, felt part of, or benefited from community. Who knows where it could lead…

Resident involvement is at the heart of everything we do. We want more of you to tell us how we are doing and what improvements you would like to see. 

Have you read our new Resident Engagement Strategy? Do you have any feedback?

To access the Strategy, please follow the link to our website https://onehousing.co.uk/getting-involved/resident-engagement-strategy