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Would you like to be our next Resident Customer Services Committee Member?

During our Resident Engagement Strategy consultation residents told us they would like to get involved in shaping, scrutinising, and improving our services.

We now have a unique and exciting opportunity for two of our tenants to join the One Housing Customer Services Committee. Putting your skills, passion and experience into practice, this governance role will allow you to make a valuable contribution to the delivery of our strategic objectives. You’ll receive a renumeration of £3,250 per year.

As a Resident Committee Member, you’ll make an important contribution to the Committee with wide-ranging responsibilities for scrutinising and reviewing customer-facing policies, performance and service delivery. This will include oversight of the delivery of our 2021-24 Customer Experience Strategy as well as overseeing our performance on customer services. You will work closely with other Independent Committee Members, Board members and the senior leadership team to make sure we achieve our objectives, while managing risk and delivering great services.

To learn more and to apply, please follow the link below. The closing date for applications is 6pm Monday 17 October 2022.

Apply today

Categories: Our community
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