Last chance to have your say on a proposed “Transfer of Engagements” to Riverside

Having joined The Riverside Group as a subsidiary in December 2021, our Board is now proposing to begin integration into Riverside through a “Transfer of Engagements”. The proposed transfer would mean that all our assets and liabilities, including ownership of our homes, would transfer to Riverside and they would become your new landlord.

The six-week consultation period on the proposed “Transfer of Engagements” ends at 4pm on Wednesday 1 February 2023.

Please take this opportunity to share with us your views on the proposed transfer to Riverside.

What are the benefits of the transfer?

We believe that a transfer to Riverside is the best option for our residents and our local communities. It would mean that:

• You continue to live in the same home with services provided locally by the teams you already know.
• Your tenancy/lease agreement will stay the same – only the name of your landlord will change to The Riverside Group Ltd. Your rights, including rents and service charges, whether you are a tenant, shared owner or leaseholder, will be protected.
• Riverside will continue to deliver the pledges it made when One Housing joined the Group, including the £1 billion for improving and repairing homes over the next 5 years and the £2.5m per year to support communities and livelihoods.
• We continue our commitment to ongoing improvement of services and the delivery of our Resident Engagement Strategy that we have worked with you to develop.

How to have your say

You should have received a letter inviting you to share your comments and feedback on the proposal along with a copy of Frequently Asked Questions and information on how to respond.

Each letter has been coded with a unique ID that is personal to you. Whichever way you decide to respond, your comments will go to BMG, our survey partner, and will be confidential.

If you have questions, or accessibility or translation requirements which are not met in the letter you received, please call BMG on 0800 358 0337.

What happens next

Once the consultation has concluded, we will provide you with feedback on the comments received and explain how we have taken account of your views in coming to our final decision.

Should the transfer to Riverside go ahead, we, One Housing Group, will serve you with a formal notice confirming the transfer and notifying you of any changes to where and how you should pay your rent and service charges.

If you would like to give us feedback, we must receive postal returns by Monday 30 January 2023 and online and telephone surveys by 4pm on Wednesday 1 February 2023.