Join our Customer Services Committee

As part of the Resident Engagement Strategy consultation in 2022, residents told us that they wanted more influence in shaping and improving services in One Housing. We listened and now have a unique and exciting opportunity for two of our tenants to join the One Housing Customer Services Committee.

As a Resident Committee Member, you’ll make an important contribution to a Committee with wide-ranging responsibilities for scrutinising and reviewing customer-facing policies, performance and service delivery. This will include oversight of the delivery of our 2021-24 Customer Experience Strategy as well as overseeing our performance on customer services. You will work closely with other Independent Committee Members, Board members and the senior leadership team to make sure we achieve our objectives, while managing risk and delivering great services.

This is a remunerated role at a rate of £3,250 per year.

To learn more and to apply, please visit our website at https://onehousing.co.uk/about-us/our-people/our-governance-structure. The closing date for applications is 6pm Monday 13 March 2023.