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  • Delays to lift repairs due to a global shortage of parts

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    We know that some of our residents experience issues with lifts in their blocks. Unfortunately, we are unable to repair them as quickly as we would like due to a global shortage of components such as drivers, control panels, relays, push stations and buttons.

    The delay is likely to last for the next few months and affects everyone, not just One Housing.

    Our contractors are working hard to find replacement parts from a variety of suppliers to reduce repair times wherever possible.

    We appreciate your patience and understanding while we find solutions to this issue.

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  • Bringing fibre to your home

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    As the world becomes more and more digital, we understand our residents need access to super-fast broadband.

    That is why we are working with cable providers and telecommunications consultants to devise a planned programme of works to put ‘fibre’ (the new cables replacing the old copper cables) in our blocks by 2025.

    This means we will improve the quality and efficiency of the networks that bring internet and media content into your homes. It will also ensure you have a choice of internet provider, package and price.

    The installation of cabling can be complex involving excavating trenches outside properties and drilling holes in walls and floors. We need to consider how and where holes are drilled in the building, how they will be fire stopped and whether they will be close to other electrical and mechanical installations. This is the reason why the cable providers must seek our permission before commencing any work.

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