Update your Universal Credit journal account with your new rent and service charges

If you receive Universal Credit to help you pay your rent, please don’t forget to update your Universal Credit journal account on Friday 1 April if you pay monthly or Monday 4 April 2022 if you pay weekly, with your new charges.

You will receive a ‘to-do’ action notification through your Universal Credit account (called the ‘journal’) that will be titled ‘Confirm Your Housing Costs’. Please log in and confirm your housing costs.

If you pay service charges, please ensure you let the Department of Work and Pensions (DWP) know which charges are eligible for housing costs support and which charges are not eligible. You can find the details in the Service Charge and Rent Review booklet sent to you last month.

Please don’t make the updates before April 2022 and don’t submit the verification more than once as this will cause issues with your claim. If you have any questions, please contact Universal Credit through your online journal account, or through the Universal Credit Helpline on 0800 328 5644.