Take care when buying pest control products

We know it can be distressing to see pests in your home.

Although you might be able to get rid of some pests on your own, we urge you to be vigilant when buying pest control products.

You should buy your products from a physical store, rather than online. A reputable store will have products that are safe for you to use, not just professionals.

If you are unable to visit a store and need to shop online, choose products from brands you recognise and order directly from those websites.

If you prefer to buy from online marketplaces, please research the individual seller to check that they are a UK based company and that the products are not industrial-grade strength. Pest control products sold in the UK go through rigorous testing to make sure they are safe for households to use.

Before you use any of the products, always make sure you read and understand the instructions on the label.

If you have any concerns about pests, please visit the British Pest Control Association (BPCA)’s website where you can find information on common pests in the UK along with pest advice sheets.

Please note we treat pests that are a communal problem and carry out pest proofing so if you notice anything, please contact us via ask@onehousing.co.uk or call 0300 123 9966. You can also report the issues via your MyOneHousing account.